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We work on YOUR behalf!


We are a local mortgage broker which has grown successfully through recommendations from existing mortgage clients, and has the support of a large national organisation. Our core business is as Independent Mortgage Advisers, which means that we can offer you unbiased mortgage advice from a comprehensive range from across the market. We also provide protection insurance solutions for both home-owner and business owner clients.

  • We can provide FREE, initial no obligation mortgage advice consultations in the comfort of your own home or place of work, at a time that suits you.

  • Evening and Saturday mortgage appointments are always available.

  • We use state of the art, professional mortgage broker sourcing software, which is updated daily.

  • We work closely with over 50 mortgage lenders, including: Santander, NatWest, Halifax, Nationwide, Skipton, Virgin Money and Woolwich.

Our company is based in Grimsby, and many of our clients appreciate that we still offer the option of face to face independent mortgage advice on their mortgage and insurance needs. The majority of our clients reside locally, in Grimsby and Cleethorpes, however we are prepared to travel to assist mortgage clients further afield.

Mortgage and Insurance products can be quite complicated, however we work hard to make it straightforward, and “jargon free” to our clients.
We take the time to understand your mortgage needs, and use the latest technology and research tools to ensure that you receive the best possible service, which is delivered with professionalism and enthusiasm, and tailored exactly to your circumstances.
We hold your hand throughout the entire process, and keep on top of mortgage lenders, valuers, insurers, solicitors and estate agents, to reduce your stress levels and make sure everything runs smoothly.

We believe our personal face to face mortgage advice service is second to none

Meet the team

Alan YoungAlan Young – Managing Director / Mortgage & Insurance Broker

With over 20 years experience in financial services Alan provides a flexible, comprehensive and professional mortgage broker service.
He has previously worked at Co-operative Insurance and Alliance & Leicester, working his way through various roles before setting up Personal Touch Insurance. He has always lived locally in Grimsby and knows the area well.
Providing mortgage advice gives Alan a tremendous amount of job satisfaction. Being able to turn a young couples aspirations of home ownership into reality creates a good feeling at the end of a working week.


Tel: 07855 151 462 Email: Connect with Alan on Linkedin

Mel CheukMel Cheuk – Independent Insurance Advisor

Mel has many years experience in the Insurance and Estate Agency industry.  She has previously advised many clients on all of their life insurance, critical illness and income protection needs to protect their mortgage and families.  Mel has developed excellent customer service skills gathered through her career and enjoys helping people with the correct advice for their individual needs, her priority is to always put the client first.



Tel: 07730 260 145 Email: Connect with Mel on Linkedin




Alan YoungMark Pulford – Mortgage & Insurance Broker

Mark has over 20 years experience working in the banking and estate agent industry. During this time he gained a wealth of experience, and since the economic downturn has added to his knowledge and is now a mortgage specialist in this current challenging property market. Since working as a self-employed broker he is now able to offer advice from a range of insurance providers, as well as mortgage lenders.
He has a friendly and professional approach and feels confident that he is the right man to deal with any mortgage and insurance needs. He takes great pride in what he does and has high standards with his level of service. He lives in Humberston and knows the local area very well, and due to his previous role at Pygott & Crone estate agents has close links with most local agents and solicitors. This enables him to provide a one-stop shop for any clients either looking to buy their first home, or move to a new property.


Tel: 07725 620 784 Email: Connect with Alan on Linkedin


You can rest assured that all our mortgage advisers at Personal Touch Mortgages (Lincs) Ltd are fully qualified and hold the professional examination of the Certificate in Mortgage Advice and Practice (CeMAP).




We normally charge a fee for mortgage advice. The amount will depend on your circumstances. A typical fee would be £99 payable upon application and further £300 payable only on completion of mortgage.



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